Im really happy to know you enjoy your stay an felt like home. We spent only a few days at this hotel. The lobby and restaurant areas are quite pleasing. Claim your listing for free to respond to reviews, update your profile and much more. In particular, Beatriz was amazing. There are more places to choose from in the, melia galgos hotel madrid, melia hotel galgos, sol melia madrid, Frequently Asked Questions about Melia Madrid Serrano. It is not walking distance to the city center, but a 10 min taxi ride away. We're also glad you enjoyed spending some time in our bar and we would love to have you return for another excellent experience. Regarding to the coments about the hotel, we are really glad that you liked all the facilities and the details for your birthday. Today I got to the airport and I had already booked my transfer to the hotel. We hope to see you again very soon in your home in Madrid! We got a triple room (for my mom, my sister, and I) and we had ample room for all of us. A good stay and lovely hotel, but slightly let down by the above. Defiantly avoid this hotel unless you are looking for mediocrity and very poor service to boot. Kind Regards, Marta Rubio Guest Experience Manager, Great for early interviews at the American Embassy. Is parking available at Melia Madrid Serrano? It is great to be able to assist you to create great memories for the last moments of 2022 and the begining of the new year! Moreover, we understand how important an excellent nights rest is for our guests and are pleased we were able to meet your expectations. Melia Hotels in Madrid; Marriott Hotels in Madrid; InterContinental (IHG) Hotels in Madrid; . Taxes and fees that are shown are estimates only. The staff speaks multiple languages, including English, Spanish, French, German, and Italian. With the desire to welcome you again and regain your confidence in our establishment. Nice rooms. Which popular attractions are close to Melia Madrid Serrano? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sincerely, Marta Rubio - Guest Experience Manager. But once again a heavy duvet you have to wrangle to get a lighter cover. Valderrama, Guest Service Center. Guests arriving by vehicle have access to a parking garage. There was enough space and the bed was very comfortable. Best wishes, Maria Fdez. It is always a pleasure to receive positive feedback from our guests and I will certainly share this with the rest of the team that will be encouraged by your remarks. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Great breakfast, spotlessly clean and excellent location - thanks Melia Serrano and see you soon ;), Dear Mr. English, Greetings from Madrid! My 30 days stay in a Melia property in Madrid had started the worst way, what is even more discouraging is that I have 29 days ahead. Kind Regards, Marta Rubio Guest Experience Manager. Bedroom was not huge, but well equipped. We got a triple room (for my mom, my sister, and I) and we had ample room for all of us. Book Melia Madrid Serrano, Madrid on Tripadvisor: See 211 traveler reviews, 85 candid photos, and great deals for Melia Madrid Serrano, ranked #148 of 487 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. Guests arriving by vehicle have access to a parking garage. Melia Madrid Serrano is an excellent choice for travelers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. So location is a plus. Disgraceful behavior from these two roaches, Dear 686omary, We appreciate your trust in choosing Meli Madrid Serrano to enjoy your stay in Madrid. Enjoy a wonderful rooftop pool (open seasonally). Easy access to the airport (18 minutes by taxi). Scrivi una recensione. If you are interested in exploring Madrid, check out one of the art galleries, such as Cava Baja Gallery, Matadero Madrid, and Canal Art Exhibition Centre. Thank you again for sharing your experience, and we look forward to serving you in the future. Yes, guests have access to a fitness centre and a rooftop pool during their stay. Melia Madrid Serrano. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. Are there opportunities to exercise at Melia Madrid Serrano? Best wishes, Maria Fdez. Uneducated night staff, They dont have TV channels, only chromecast to log in from personal accounts; and they tell you its to feel at home - well at home o have TV channels Raul from the lobby bar and Jose from front desk should be fired right away they confronted me and threatened to call security and police for claiming the complementary water I was promised after the shower door fell on me. Claim your listing for free to respond to reviews, update your profile and much more. The room is typical and has all amenities. The Level lounge is excellent , In summary it was an excellent and pleasant stay during the last week of December 2022. Many travellers enjoy visiting Royal Palace of Madrid (3.1 km), Plaza Mayor (2.9 km), and Museo Cerralbo (2.8 km). Also the hotel has an outdoor pool (seasonal opening). The facility is quite dated. See more questions & answers about this hotel from the Tripadvisor community. Pool wasn't open (we stayed in late April / early May) so can't comment on that. 302 recensioni. Also lots of good restaurants within walking distance. Rooms are small and twin beds narrow. The breakfast buffet was decent. This is the version of our website addressed to speakers of English in the United States. The Melia Serrano is conveniently located in the heart of Madrids chic Salamanca neighborhood next to the best stores and restaurants. What are some restaurants close to Melia Madrid Serrano? Best wishes, Maria Fdez. Review collected in partnership with Meli Hotels International, There are more places to choose from in the, melia galgos hotel madrid, melia hotel galgos, sol melia madrid, Calle Claudio Coello 139, 28006 Madrid Spain. Guests arriving by vehicle have access to a parking garage. Also the hotel has an outdoor pool (seasonal opening). Claim your listing for free to respond to reviews, update your profile and much more. Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. This hotel looked so nice withe a big comfotable lobby. The breakfast buffet has lots of options. Dear wwjonathanp, Greetings from Meli Madrid Serrano! The lobby and restaurant areas are quite pleasing. Kind Regards, Beatriz Paterna Guest Experience Department. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Sincerely, Marta Rubio Guest Experience Manager. Also lots of good restaurants within walking distance. I booked the hotel 2 weeks ago, originally Melia Princesa, a 5 star hotel. The room is typical and has all amenities. Salva. Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. Claim your listing for free to respond to reviews, update your profile and much more. Best experience:prime location, delicious food and breakfast, friendly staff, clean rooms, spacious lobby, thank you so much Melia hotel we all enjoyed our stay definitely will come back again and again. Perhaps our reception team may assist you in selecting one of our larger rooms on your next visit? Are there opportunities to exercise at Melia Madrid Serrano? So location is a plus. Big thanks to Lara for looking after us again, we look forward to seeing you again soon. Everything from snacks to good dining in the neighborhood. Maria Fdez. Kind regards, Marta Rubio Guest Experience Manager, My 'go to' Hotel when I am in Madrid.. they really make you feel at home which of course is what hotels should be all about! It would be a pleasure to welcome you for another enjoyable stay. Clean bathrooms with shower and abundant hot water, no hard soap or slippers however. more. Metro 6 blocks , bus stop straight to Sol four blocks and taxi rank out front. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. We will be very glad if you may give us the opportunity to welcome you back in order to provide you with the best of our attention for make your stay a memorable experience. Close to many different restaurants and also to metro. We hope to welcome you back soon. Own or manage this property? He even gave me a face mask! I remain at your complete disposal for any assistance you may require. Probably just having the breakfast daily is good enough reason to buy the Level. Skip to main content Review TripsAlertsSign in Basket Inbox See all Log into get trip updates and message other travellers. Once arrived to Melia princesa we found out that the hotel was completely closed, under renovation. Enjoy your stay in Madrid! Yes, dry cleaning and laundry service are offered to guests. Kind Regards, Marta Rubio Guest Experience Manager. Dear Mr Martin, We would like to thank you for this review about your recent experience in Meli Madrid Serrano. Would i stay again? Very well organized with covid safety measures also at breakfast without loosing variety. Museo de Escultura al Aire Libre de la Castellana. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Terrific Service! Guests arriving by vehicle have access to a parking garage. What are some of the property amenities at Melia Madrid Serrano? Poor service with attitude. Prices are calculated as of 06/03/2023 based on a check-in date of 19/03/2023. Uneducated night staff, They dont have TV channels, only chromecast to log in from personal accounts; and they tell you its to feel at home - well at home o have TV channels Raul from the lobby bar and Jose from front desk should be fired right away they confronted me and threatened to call security and police for claiming the complementary water I was promised after the shower door fell on me. Looking forward to welcome you back in a near future, Best Regards, Beatriz Paterna Guest Experience Department, Literary Quarter (Barrio de Las Letras) Hotels, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. In addition we would like to thank you for sharing with experience us and other travelers through TripAdvisor. Looking forward to welcome you back soon, Best regards, Marta Rubio Guest Experience Manager. We stayed here 3 nights in September 2022 as part of a group. They were busy talking to each other. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear Barbara, Thanks for taking the time to review your stay at our hotel. Cosy bar. Again staff could be more friendly. Very poor experience. Tripadvisor performs checks on reviews. The best is the breakfast very good selections with quality ingredients. I would definitely recommend this hotel for a long weekend both for business travel and leisure visitors and will probably be back. Peaceful nights, good breakfast buffet, other services somewhat lacking. Perfect for a central location without being in the crowded touristic area. Kind Regards, Marta Rubio Guest Experience Manager. Dear Jeanna, Thank you for such a positive review of your stay. Initially we planned to stay at Melia Barajas for a night, and the Melia team contacted us that they are working on adjusting the property to the new standards. We really much appreciate your comments and we are very proud to know that you have enjoyed a wonderful stay with us. Maria Fdez. Cosy bar. Which room amenities are available at Melia Madrid Serrano? We look forward to welcoming you back on your next visit. Peaceful nights, good breakfast buffet, other services somewhat lacking. SERVICE Service is brilliant, all the staff provides a perfect service from the beginning till the end. Looking forward to welcome you back in a near future, Best Regards, Marta Rubio Guest Experience Manager. Melia Madrid Serrano, Madri: Veja 306 avaliaes, 120 fotos e timas promoes para Melia Madrid Serrano, classificado como n 101 de 500 hotis em Madri e com pontuao 4,5 de 5 no Tripadvisor. 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