Fitness centre. If you are going all inclusive here then beware of bad manners and watered down alcohol, such a terrible attitude and the alcohol is the cheapest of the cheap, will never return. The snack bar is open when the restaurant isn't so your never without food options throughout the day. We are surprised by your review. Overall a great hotel for the price faultless rooms & amenities & wonderful staff, already book my return in 2023. Dreadful. We highly appreciate all the feedbacks from our guests. There is a snack restaurant which is nice with hot food & beverages. Usual sunbed fun, with people up early to claim their favourite spot - they didn't need to, anytime we wanted a lounger we always found one in a sunny spot. My son loved the kids pool it was great. More, Dear guest,Thank you so much for visiting Servatur Waikiki and for sharing your experience with us. The last hour of every meal the food sight is not really that appealing. I have just returned from a weeks stay at this hotel and loved it. Only down side here was that the adults only bit is not enforced, many many times, people just took their kids in and only when one of our German sisters had enough, did the kids stop treating it like a private splash pool. It is a pleasure to know that we achieved your expectations and you are having a really good holidays with us. The staff are absolutely lovely and go beyond for you. I suppose the sun is scotching hot so it makes up for it. See 3,444 traveller reviews, 2,866 candid photos, and great deals for Servatur Waikiki, ranked #39 of 135 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. On the 5 day of my stay it was my birthday and I return to my room to find a note and card from the hotel manager & bottle of fizz which was a lovely touch. I would recommend it and will stay again next year.Well done Waikiki. Spacious rooms have free Wi-Fi, appealing bathrooms with large walk-in showers, and bright contemporary decor. 8 mins walk to centre and beach. Cocktails were delicious and alcohol was given generously even though its all inclusive! Bright clean refurbished rooms with good quality bed, but the food and service is atrocious. All Inclusive Food & Drink Schedule subject to change. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . Hello Mr. Kevin Philips.Thank you so much for choosing Servatur Waikiki for your holiday. You can find a shopping center 2,950 feet from the hotel. Once we found it the kids really enjoyed it. We are very glad that you enjoyed your short stay with us. 22 Likes, 0 Comments - iHeart Hawaii (@iheart_hawaii) on Instagram: "03-18-23 iHeart Hawaii #572 ." Please see our partners for more details. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. Skip to main content. It was in a great location only a 10/15 min walk from the beach, right next to supermarkets and a 25 min walk to the famous dunes which were stunning both during the day and in the evening whilst watching the sunset.The hotel rooms were spacious for two people and cleaned excellently each day with towels replaced, lifts functioned efficiently considering we had to go up and down 8 floors each time even during busy periods such as breakfast time!Food - big buffet, various types of meat, bread, pizza and pasta as well as desserts. Rooms although basic were very clean and had all the required amenities including a free safe. entertainment in the evening is not good I didn't enjoy that. Great location, friendly staff, great vaule, Excellent location, easy walking distance to restaurants, beach and other attractions. Turn left and there's a short walk to one on the roundabout too!The location was brilliant really. I could not get flight back the same day so went home 2 days earlier,I booked the hotel direct from the website. View all View all photos (2,811) Traveller (2533) 360 Thank you so much for sharing it in Tripadvisor. It was in a great location only a 10/15 min walk from the beach, right next to supermarkets and a 25 min walk to the famous dunes which were stunning both during the day and in the evening whilst watching the sunset. Even though there are 5 blocks they are close together so youre never far from any part of the hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. :) Best RegardsGloria Costa. We are surprised by your review. . All the staff, including the maids are all friendly and helped with anything that you asked of them. Jury is still out on whether the pool is actually heated tho. Jury is still out on whether the pool is actually heated tho. Great stay, good food and a nice room with a view. Even though there are 5 blocks they are close together so you're never far from any part of the hotel. There is a fitness center, solarium, and a basketball court available. Servatur Waikiki 3,424 reviews #2 of 2 all-inclusives in Playa del Ingles Review Save Share 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain Check In / / Check Out / / Guests Contact accommodation for availability. Breakfast -Lunch - Dinner is all plentiful Fruit plentiful We are very happy to know that we have offered you really nice holidays. There is also a bar downstairs in a very large basement area where the evenings entertainment takes place if the weather isnt great. Colleen who does the entertainment programme was fantastic and works extremely hard to ensure guests had a Good time.There is also had a good animation team for the kids.Nothing was too much trouble for them.We were in block B on the 3rd floor and our maid was lovely, She kept the rooms immaculate.There was only 1 lift for 4 days out of my 5 so could be a bit slow at peak times.Rooms were of a basic but clean and modern style.Really comfy bed and pillows.Pool was lovely just what was needed.The Kids splash pool area was great too.Clean and tidy with NO SMOKING allowed!!!! We are currently here on a weeks holiday, having been once before a few years ago. We hope to see you in the near future again!Best regards, Rayco Ortiz. Lovely hotel. Food plentyful and great chooses all cooked fresh in front of you. The 5 blocks were clean and tidy. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . Tripadvisor performs checks on reviews. They couldnt stay too long in there until the got too cold. But everybody likes something different. Rooms are clean, loads of entertainment for all ages, small arcade area for children and even adults. Nice to hear that you were satisfied with your stay in Servatur Waikiki.Sincerely hope to have the pleasure of welcoming you again on your next trip to Gran Canaria! more. Basically got laughed at and said it's too busy no chance. Free private parking is . Please see our partners for more details. When our room was cleaned, they also gave us a big bottle of water which cost us nothing so saved us having to remember to buy from the supermarket which I think is a nice touch and have never had this from a hotel before. I definitely recommend this hotel cant wait to return. We have on reception kettle for clients, only for 10e deposit. We are available at waikiki@servatur.com for any hesitation you may have.Kind regards,Yana SiaminskayaReception Servatur Waikiki. Staff were quite rude. The hotel rooms were spacious for two people and cleaned excellently each day with towels replaced, lifts functioned efficiently considering we had to go up and down 8 floors each time even during busy periods such as breakfast time! anyway getting in the room it was no different to what we paid. Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Hello Mr. Ged LuntWe are surprised by your review. Tour desk, Car rental, Currency exchange, 24-hour front desk, Air conditioning, Smoke-free property, Elevator, Family rooms, Non-smoking rooms. Hot selection was standard. We take note about your review and looking to future for a better service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Adult only area full of spainish kids but English told leave . Taxes and fees that are shown are estimates only. Ask christophermF2698ZH about Servatur Waikiki, Ask G1962JMmichellec about Servatur Waikiki, Ask Z3253OWkarolinas about Servatur Waikiki, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 12 websites. Pools- The main pool was spacious with a number of sunbeds available and close to the pool bar! Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. There are plenty of shops nearby and bus stops etc. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This site offers the property's information and telephone number, as well as online Booking service. Breakfast offers multiple pastries (many cooked fresh, and so are warm), as well as a continental area of many breads, butters and preserves, as well as toasters that actually work..! Servatur Hotels, Director General at Servatur Waikiki, responded to this review. Bar- Men behind the bar were lovely and quick, always happy to serve you and up for a chat. People reserve hammocks, even though it is forbidden, so it is very hard to find a place for sunbathing even when there is hardly anyone in pool area. Thank you very much for your review. Thank you so much for sharing it in Tripadvisor. The pool is very clean and there is a large amount of sun loungers so never had any issues regardless of time of day. Never had as bad a food at all three meal times. Food Drink: Snack bar, Bar, Restaurant, Good Coffee! Call or write to us so that we can personally attend to your request. It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki. Disclaimer: This is not an official website. Mit Rome2rio ist das Reisen von Aqualand (Station) nach Servatur Waikiki, Playa del Ingles ganz einfach. more. However, we will be back and Ive recommended it to my family. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock.The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . . The king prawns on two nights were something else, these things were huge.! There is plenty of variety and its well stocked and fresh. It is a nice hotel, but can benefit from better maintenance - tiles in the kitchen floor were broken and moving, and shower was all scratched (very visible on white surface, making it look dirty) for example. )- Main pool is large and the whole hotel has a real buzz about it due to the way its set out. The entertainment staff were always high energy and as we went outside of the holidays it wasnt too crowded. Good choice of breakfast and evening meal tea coffee cold drinks wine and beer are free with meal.. safe is free. at this point I wasn't bothered because booking.com will refund the money. Servatur Waikiki has a 24-hour front desk and offers currency exchange services. Lovely hotel. Review of Servatur Waikiki Reviewed January 11, 2023 via mobile This hotel is excellent. Dear Dave,Thank you very much for your lovely comment.We are really happy to know that you enjoyed our food, found our hotel clean and spotless and enjoyed some of our music entertaiment. If you write us an email with your wishes for your next holidays, we will be happy to help you.Kind regards,Yana SiaminskayaReception Servatur Waikiki. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to packJust returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Also a free safe and WiFi which although only a small thing, makes all the difference! Kind regards,Yana SiaminskayaReception Servatur Waikiki, This is the version of our website addressed to speakers of English in the United States. Do not forget that you can send us your preferences in our email waikiki@servatur.com. We've done many AI resorts over the years, both with and without our children, and this was probably the best we have had. Please, remember you can contact us 24/7 in waikiki@servatur.com.Kind regards,Yana SiaminskayaReception Servatur Waikiki. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review. Dear stocktonian21,We would like to thank you for your review about your stay with us! Every sauce is provided - branded stuff too.We didn't eat in every night - I also left a review of Playa Del Ingles number 1 restaurant - and so we're picky when it comes to food, I say it only to offer some reassurance to other readers that you'll see a vast selection, of perfectly presented and cooked food, aimed at all guests tastes, and that if you can't find something to please your food needs, then I suspect it isn't the hotel that can make the difference.The waiters were super attentive, plates are cleared quickly and tables prepared for incoming guests. The room are two single beds joined together which do come apart very easily(well for us it did) you have to keep pushing back together. I definitely recommend this hotel cant wait to return. 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