Since American Express had a promotion for using its card for hotel stay with $ 75 credit as a Travel BC promotion, I told the front desk to use AE to pay my room at the time I checked in. This is the version of our website addressed to speakers of English in the United States. Book Four Seasons Resort and Residences Whistler, Whistler on Tripadvisor: See 3,526 traveller reviews, 2,029 candid photos, and great deals for Four Seasons Resort and Residences Whistler, ranked #5 of 52 hotels in Whistler and rated 4.5 of 5 at Tripadvisor. My email address is grant.aitchison@westinwhistler.com Looking forward to hearing from you. Hi, I have only have one day to visit Whistler on the week of April 10. Were glad that Colin was able to help make your stay more comfortable. Review tags are currently only available for English language reviews. I have forwarded your feedback to the Manager of The Spa. Room had a wonderful view, sparkling clean, spacious and very comfortable. Delta Hotels by Marriott Whistler Village Suites, Four Seasons Resort and Residences Whistler. Taxes and fees that are shown are estimates only. Dear miranda I, Thank you very much for taking the time to give us your feedback. Tripadvisor performs checks on reviews. more. Rooms, great clean, on the smaller side. Every staff we encountered was extremely friendly and helpful. Book The Westin Resort & Spa, Whistler, Whistler on Tripadvisor: See 2,736 traveler reviews, 1,257 candid photos, and great deals for The Westin Resort & Spa, Whistler, ranked #18 of 50 hotels in Whistler and rated 4 of 5 at Tripadvisor. I cost me a lot sleep. They do leave the supply carts in the hallways, I guess as a free for all to grab towels, etc. Waiting around in lobby for room wasnt fun. See you soon! Good afternoon tmengy, I am sorry to hear that the mountain view was not up to your expectations and for cleanliness issues you have described. Please reach out to me directly to if you would like to discuss your experience further or if there is anything else I can do to make your stay more comfortable. Yes, dry cleaning and laundry service are offered to guests. There are pros and cons but each year my grizzles stay the same..the location is great and many thanks to Colin at the front desk as we were originally placed in a tiny one bed suite where the four of us struggled to fit. We holidayed after the Christmas rush so queues were not a problem, reception staff were helpful and the restaurant for evening meals was very good. Download gondola, First time visitor. Claim your listing for free to respond to reviews, update your profile and much more. Service is appalling for a hotel which charges so much. It would be appreciated if you could send me an email with your contact details so that I can can connect with you. Breakfast - we were given vouchers for 3 days but not explained that there is a limit of $50 CAD per person. Lost Lake trails are at your doorstep. Best regards, Bryce Beatty Hotel Manager. As a result of this I had to wrap the duvet in extra bed sheets2. One day, I called for that and went for a 2 hour session and the room was still not made up when I came back. excitement for you, just wait until you see your shabby chic room with its dated furniture and lack of attention to detail in cleaning. As a valued loyalty member with Marriott, please reach out to me directly to if you would like to discuss your experience further or if there is anything else I can assist you with.Once again thank you for the feedback and I hope you choose to stay with us again when your travels bring you back to the area. The pool is lovely and rarely crowded. The pain has persisted and I have range of motion limitations. Room service takes a long time and many mistakes, however very friendly staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There's a heated pool indoor outdoor connected and an outdoor hottub. When to book for Christmas, Help need last minute accom 21-27 Feb Whistler for 1, Whistler discount lift tickets at 7-11 in Squamish. Waterproof shoes are a must. I am giving 4 star because I requested 2 queen beds they gave me a king and a sofa. Which popular attractions are close to The Westin Resort & Spa, Whistler? I truly hope that the Westins management takes this feedback and makes necessary changes to improving guests experiences. Would stay again although a bit on the pricey side. Tripadvisor performs checks on reviews. The service provided does not match the price. They wouldnt even consider it. The room and facilities are good. 4090 Whistler Way, Whistler, British Columbia V8E 1J3, Canada Read Reviews of The Westin Resort & Spa, Whistler The FireRock Lounge #59 of 159 Restaurants in Whistler 159 reviews 4090 Whistler Way 0 km from The Westin Resort & Spa, Whistler " Nice Vibe Here " 30/09/2022 " Best spot in town " 17/04/2022 Cuisines: Bar, Wine Bar, Gastropub We did complain and requested housekeeping, which was never provided. Well where to begin!!! Dive into either our indoor or outdoor pool and stay active in our WestinWORKOUT Fitness Studio. Please give me a call at 604-905-5000 or email me at grant.aitchison@westinwhistler.com with your contact details and I will reach out to you. Laundry is on the 5th floor. We stayed three nights and wish it was twice that long. If you don't want the noise just go to the bedroom, just close the door ..I would definitely recommend this place because it's a super nice place and luxury. The Westin was absolutely amazing from start to finish and we cannot fault it at all. Part of the hotel is on the Village Stroll above Garfinkels. It wasn't the most efficient since it's a shared bus but it was a nice ride and inexpensive. Tripadvisor performs checks on reviews. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. There is an app you can dload but I could get the code to arrive to my phone so I gave up and just got cash/coins. Please see our partners for more details. Went to check in and told our room was being cleaned and would we like a different room. It was perfect!!!! I was really impressed with this hotel. Our room was very quiet and. Eventually we were told the room was still not ready. Tripadvisor performs checks on reviews. The service provided does not match the price.1. Delta Hotels by Marriott Whistler Village Suites. Minor issues aside - we'd still be back for our next visit to Whistler. Claim your listing for free to respond to reviews, update your profile and much more. Wander around Whistler and explore the Olympic Village. The ski valet was unable to pick up skis one of the days. Also had evening drinks (sometimes pre-dinner and sometimes post) and both staff and guests were all friendly which made for a wonderful time. He helped move us to another room and was very charming. Everything is here great restaurants, bar, nice quality stores on the lower level ,spa, pool, valet parking and they'll bring your luggage to your room. I'm sorry, but I didn't spend all this time earning Bonvoy status just to be treated like a second-class citizen. You should take your business elsewhere too. Baths updated from my last trip, great water pressure. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I am sorry to hear that although you did book 2 different room types, we were not able to offer the same room for the duration of your stay due to high occupancy. The FireRock Lounge: Never disappoints - See 159 traveler reviews, 88 candid photos, and great deals for Whistler, Canada, at Tripadvisor. Wander around Whistler and explore the Olympic Village. Proximity to the lifts, ski valet and village stroll are perfect. Customize your itinerary according. Room had a wonderful view, sparkling clean, spacious and very comfortable. However, my grizzles grow, the hotel charges a fortune for Internet - we were quoted 95 plus tax for a week. Need rental. You can always cancel. They do have laundry packets ,which I believer were $2.75CAD in coins per packet. Part of the hotel is on the Village Stroll above Garfinkels. Rooms are tired and not up to a suitable standard. 4090 Whistler Way, Whistler, British Columbia, Canada, V8E 1J3. Nice way to chat to people though Staff - All lovely! These are detailed in the reservation process as well as your confirmation email of your booking. My email address is andrew.misquitta@westinwhistler.com, Massage injury at the Westin Resort & Spa Whistler. 1) Every day, I had to call house keeping to make up the room. Complimentary shuttle was a nice bonus so we could go for dinner and drinks in Creekside. They ask if you would like housekeeping or, take some resort credit instead. The Westin Resort & Spa, Whistler: Great - See 2,750 traveller reviews, 1,194 candid photos, and great deals for The Westin Resort & Spa, Whistler at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff and management are unhelpful, slow (long lines for everything), not enough seating in on-site restaurants and the rooms are not well cleaned. Check in:Front desk stafff recognized the status and extended complimentary upgrades to a junior suite which is nice and always appreciated. The only negative here is I can hear the people next door when I'm in the living room or in the kitchen. Dear TravelerKathy96, Thank you very much for taking the time to give us your honest feedback. As a couple in our 40's we have travelled a lot and love a good 5 star hotel stay so we have a lot to compare too as well, inc another Whistler/ Blackcomb hotel! Room was with mountain view. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. How is the condition so far for this season? We were too tired after our long journey to continue attempts torecoup ourlosses, so we accepted the situation and proceeded to our room.The biggest disappointmentcame when weentered ourassigned room. It was the same size as the balcony one floor above the room. Dear NickMarcmin, We appreciate you taking the time to share your detailed review from your most recent stay with us. And speaking of Bonvoy, forget about using the mobile check-in feature because the Westin Resort apparently lives in the Stone Age. Though I can see we did not meet several of your expectations, most importantly I regret that our associates did not make you feel well cared for during your stay. Bedroom - Huge king bed in the bedroom with a view across to the Hilton and towards Lake Alta. If you could send me an email with a contact number so that I can personally connect with you that would be appreciated. We asked for bottled water almost daily and supplies are always available. Yet another signal that the hotel staff simply doesnt care about guest experience. I booked this hotel via Hotel.com specify to pay at front desk instead of prepaid , I used my Visa card for reservation.. Also has a small dining table w 4 seats, and a sofa bead. Try the Hilton, Fairmont, or Four Seasons. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. Take in the stunning mountain views from the comfort of your room. The amenities were great, enjoyed a couple of meals in the hotel as well as walking into the village to some lovely places to eat. As a Lifetime Titanium Elite, I was really hoping this was going to be a good getaway and it was. You can take a cab if you prefer. - See 261 traveler reviews, 83 candid photos, and great deals for HI Whistler at Tripadvisor. Whistler, BC. Wander around Whistler and explore the Olympic Village. Seems like that was too much to expect from this property.Another strange aspect of my check-in experience was when the manager asked whether it was ok that the downgraded room had one bed implying that it's out of ordinary for two men to share a bed and it needs to be confirmed (even though my original reservations were for 1 bed). Toll Free:+1-888-634-5577. Please see our partners for more details. Spacious rooms. Grant Aitchison - Service Express Manager, Excellent location and staff were extremely friendly and helpful. The other side 2 sides face the street which is probably better at night. Of course it was..I'm there!! It was so perfect! Which room amenities are available at The Westin Resort & Spa, Whistler? I hope this info is helpful for you as you plan. Our room was cleaned once in 8 days, not up to an appropriate standard for the rates charged. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. The manager called a short time later to say they would not honor the reservation they had offered us because the table had actually already been booked. I was somewhat dubious, but with no alternative, said to go ahead. When you're finished exploring the Whistler backcountry, curl up in your spacious one-bedroom suite and stream the latest series and movie with our fast and free Wi-Fi. Appropriate clothing NOT skiing or snowboarding P2P. We stayed three nights and wish it was twice that long. So if you're looking for a spacious and luxurious bathroom experience, you might want to try a gas station instead. Dear T4421CAmarkgThank you for taking the time to share your feedback. [See Map] #14 in Best Hotels in Whistler. Westin you will be OK since it's away from the busiest areas. They want $11 per piece of equipment per night because they dont allow snowboards to go up to a room. Does anyone know if this is this also an issue in summer, or just during ski season? We needed laundry service (which was closed on weekend) to press our suits, and hotel staff suggested that we use the iron available in the room which turned out to be very good. 1) location - this resort is as ski in and ski out as it gets. We strive to create a culture where every associate is attentive to guests needs, creating memorable experiences, and I can see we have not achieved that. Were glad to see you enjoyed your time with us, and hope we can welcome you back for a girls ski weekend soon! As I was searching for info about this resort, I felt that there were bits of into that I could not find. Not a big thing, but be nice to know that there is a limit. After some complaints, we were given keys to another 1 bedroom suite. I have found over the years that the Whistler Tourism website and the W/B Resort website publish slightly different information. The service, our room, the amazing breakfast buffet, hotel location - everything was fantastic. This is the version of our website addressed to speakers of English in the United States. Wander around Whistler and explore the Olympic Village. Reception amazing with everything. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Dive into either our indoor or outdoor pool and stay active in our WestinWORKOUT Fitness Studio. Great hotel as always. We found our two bedroom suite to be clean and well appointed, not a huge suite but very well designed to provide enough room for a family of four. Since I didn't call in advance, they didn't connect the reservations, even though both of them were under my name and my Marriott Bonvoy number. We already cant wait to go back. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Make the most of your time in Whistler and let our unique locale provide you with memories for a lifetime. I finished every last bite. In my opinion every 3 days is not enough, no one told us at check-in (although this info was at the bottom of a pre-check-in email I received), and to be honest I don't. There is plenty storage inc drawers and a large wardrobe I must mention in the 1 bed suite, the living area has an additional chest of drawers and the hallway has a large storage cupboard perfect for boots, shoes, coats & snowboard bags etc too Bathroom- Large and spacious with separate bath and shower. 4090 Whistler Way, Whistler, British Columbia V8E 1J3 Canada, Lock in the lowest price from these sites. Stay Well, Bryce Beatty Hotel Manager, Close to the lifts but uncaring staff means I won't come back, We stayed for 5 nights during a January ski vacation, chosen based on recommendation from Whistler Blackcomb official reservations agent. Even with Covid restrictions, this could have been better. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. No matter the season, there's always something to do outside, from hiking and fishing in the summer to snowboarding and skiing in the winter. However, he said, they have a pair of scissors - perhaps he could sharpen the pencils with it. Not once, have i had an issue. I took them down to the bell desk, to ask for a sharpener. YVR Skylynx: Easy and Reliable - See 698 traveler reviews, 24 candid photos, and great deals for Vancouver, Canada, at Tripadvisor. Dear Wogen, Thank you once again for staying with us and for taking the time to provide your honest feedback. Whistler Hotels and Places to Stay The Westin Resort & Spa, Whistler 2,756 Reviews View Hotel Whistler, British Columbia Hilton Whistler Resort & Spa 2,624 Reviews View Hotel Whistler, British Columbia Adara Hotel 1,201 Reviews View Hotel Whistler, British Columbia One of Whistler's busiest Clubs. I could understand if this is Christmas where revenue is being lost due to not being able to take other resos, but this is a period of time where the hotel is maybe half full??! Can you please provide us with a contact phone number by e-mailing wrs.sxleaders@westinwhistler.com so that we can personally follow up with you.Looking forward to hearing from you.Grant Aitchison - Service Express Manager, We are currently staying in a one bedroom suite at the Westin. Stay Well, Bryce Beatty Hotel Manager. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Arrived at the hotel and ignored by bell hop. The front desk saying my record using VISA not AE and refused me to use AE, I told him, my booking saying I paid at Front desk .Do my AE not acceptable by bank? Dry was 60. Great customer service. And if you're looking for a pleasant vacation experience, well, good luck with that. I guess the Westin Resort thinks that setting fire to guests' hopes and dreams is part of the Whistler experience. To start with, the hotel is generally outdated, some would say run down, with terrible old fashioned carpets and furniture. We were able to leave our snowboards at CaniSki for free as part of our upgraded room as well which I think saved around $20 a day. Were grateful we were able to reach a resolution and look forward to welcoming you back soon! Free cancellation. The food quality is decent and the staff is wonderful. Make your suite a home away from home with your own kitchenette and refrigerator. Not sure if it was catered or prepared in the hotel, but get some advice how improve quality The service was terrible. Nice hotels between Horseshoe Bay and Whistler? We arrived at 2:30, and were told the room wasn't ready as check in time was 4 pm. Staff:Good all around. Looking forward to hearing from you. Cozy hot tub with refreshments and terry cloth rob for the relaxing spa was nice. 4090 Whistler Way, Whistler, British Columbia V8E 1J3, Canada Read Reviews of The Westin Resort & Spa, Whistler The FireRock Lounge #59 of 159 Restaurants in Whistler 159 reviews 4090 Whistler Way 0 miles from The Westin Resort & Spa, Whistler " Nice Vibe Here " 09/30/2022 " Best spot in town " 04/17/2022 Cuisines: Bar, Wine Bar, Gastropub Grant Aitchison - Service Express Manager, Hotels near The Westin Resort & Spa, Whistler, The Westin Resort & Spa, Whistler Features, Hotels near Whistler Village Beer Festival, Hotels near Fathom Stone Art Gallery & Daily Art Classes, Hotels near Taman Sari Royal Heritage Spa. Breakfast:Served either at Grill and Vine in-house restaurant or order by menu for grab and go. Highly recommend. There were few other instances that made it clear that commitment to excellence is not one of the hotels priorities. Check- in was confirmed to be 16:00. Until The Weston at Whistler. Excellent gym and pool, especially the outdoor spa. It was our first and only trip there for a 3-night weekend in February 2023. It was also clear that it was spared from the renovation (see attached photo). Whistler over Christmas - snow and crowds? Nearby attractions include Escape! Executive Inn At Whistler Village View Hotel 602 reviews 0.2 km from The Westin Resort & Spa, Whistler Free Wifi Pool Clock Tower View Hotel 45 reviews 0.2 km from The Westin Resort & Spa, Whistler Free Wifi Top Rated 2022 Sundial Hotel View Hotel 1,669 reviews 0.2 km from The Westin Resort & Spa, Whistler Free Wifi Restaurant Special offer Oh, and let's not forget to mention the bathroom in the so-called "suite" - it's so tiny, you'll feel like you're using a porta-potty at a music festival. I hope that he did not mean to offend a gay couple, nevertheless, that question made me uncomfortable. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Breathe in the fresh mountain air at The Westin Resort & Spa, Whistler, a charming luxury hotel tucked away in the Coast Mountains. Awful check in experience. Roughly 40,000 square feet of event space is available at The Westin Resort & Spa, Whistler. We contacted the Westin on Tuesday regarding a reservation for our 6 yo daughters birthday dinner on Wednesday evening. One of the best hotels we've stayed in!!!! When we opened the duvet from its plastic coverings we found a number hairs on it. Dual aspect windows, huge living space, dining table, drawers, 3 seater sofa bed, stunning fireplace and at least 55 inch + TV. Sure, the Resort could use some refreshing but because of its superb location, cheerful, helpful, and delightful staff (across the restaurant and front desk) we had the best time in Whistler. Our hotel offers upscale amenities that make any visit to Whistler extra special. It's not perfect but it's just what we needed and would reccomend to friends. Finished off with a soak in the hot tub and comfortable nights sleep. Did not check in till 16:25 which was a nuisance after a long drive with young kid. The one-bedroom room suite type that you have been assigned, includes free ski valet so I want to ensure you there will be no charges to store your gear. Order in with our hotel room service and warm up in front of your room's fireplace. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. I am looking forward to connecting with you. This was without a doubt, one of the best ever hotel stays and trips of our lives! Unfortunetly the starwood program is not what it was 5 or 10 yrs ago. Every staff we encountered was extremely friendly and helpful. One evening, she asked if I could sharpen her coloured pencil set, as she had worn them flat. The amenities were great, enjoyed a couple of meals in the hotel as well as walking into the village to some lovely places to eat. how long does it take draftkings to verify identity; plain jane heroine romance books. I was surprised aboutthe manager's attitude. Drops you right at the Westin lobby. The problems started upon check in. I ended up sleeping in the same bed with my friend. The shower is a lovely large rainfall shower head and the water perfect! What can I see on the way? Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Is parking available at The Westin Resort & Spa, Whistler? We recommend guests booking these less flexible rate pursue trip cancelation/interruption insurance in case your plans should change suddenly. Also had evening drinks (sometimes pre-dinner and sometimes post) and both staff and guests were all friendly which made for a wonderful time. One of Whistler's busiest Clubs. We were told to go line up at Guest Relations. His name is Juan Pinera, I think. cannot wait to return! Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is a pity that the rooms do not have there own laundry facilities, but luckily everyone using the on floor laundry were timely in removing their washing for the next person. If we want to stay in the same room, the only alternative is to be downgraded since the hotel is at 100% occupancy (even though they had rooms of ourcategories available for booking, Dear NickMarcmin, We appreciate you taking the time to share your detailed review from your most recent stay with us. It would be appreciated if you could send me an email at andrew.misquitta@westinwhistler.com so that I can connect with you directly. Set in a terrific location within close walking distance to everything. !I am also a loyalty member with status..didn't matter. 6+ hours. 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