Dear Victoria Y, We cannot thank you enough for giving us the highest possible score. The Mercer is one of the most exclusive luxury hotel in Sevilla. Which room amenities are available at Mercer Hotel Sevilla? Simply beautifully furnished. Beds are extraordinarily comfortable, shower and bath facilities exceptional. Again, thank you for highlighting the many reasons for our geusts to come back. All the staff are welcoming, friendly and very happy to share their knowledge of this beautiful city. Own or manage this property? The roof terrace is perfect for a rest in the afternoon sun or cocktails - there is also a small pool. All the staff are welcoming, friendly and very happy to share their knowledge of this beautiful city. It's situated in a perfect location for walking to all the points of interest too! We hope to be your base in Seville for your future travels. It was perfectly safe walking. The restaurant was very dark (black wall paper even) which might suit winter evenings (although it's closed, remember) but which is not at all what you need for breakfast. We'll be back! The hotel features Mara Luisa restaurant (a modern cuisine with fresh local products) and FIZZ Bar (a sophisticated cocktail bar). Thank you for choosing Mercer Hotel Sevilla and we look forward to welcoming you back on your next visit to Sevilla. The location is excellent, 5/10 minute walk from all the main attractions. Thank you for staying with us and we will look forward to welcoming you back once again in the future. Again, thank you for highlighting the many reasons for our geusts to come back. As part of the Management team we are proud of the service delivered by our staff on a daily basis, which is only possible when people care about people and have passion about what they do. We arrived in the evening to be told there was no restaurant, food brought in from outside was always cold. Dear Useto5star, Dear Mr. On the hotel rooftop you will find the wonderful Mercer terrace, with pool, solarium Pool Bar service: An oasis of peace in the historic center of Seville. All your feedback is very valuable for us to improve our service and we will certainly share it with the departments involved. The Mercer is one of the most exclusive luxury hotel in Sevilla. Thank you for your compliments on our services, it makes all our hard work and effort worthwhile and my sincere thank you on your kind words. And I'm glad it did. Sergio, Gonzalo, Paula, Sebastin, the entire front desk, housekeeping, kitchen, and bar staff all work as one in anticipating your every needs, whether it be special dietary restrictions at breakfast, valet parking, or celebratory cava and cake waiting for you in your room. We appreciate you shared with us these comments during your stay giving us the opportunity to revert the situation effectively dealing directly with you. The service was exceptional: front desk, housekeeping, restaurant. Review of Mercer Hotel Sevilla. The rooms are on two floors while the third floor boasts a small rooftop pool which is perfect to combat summer heat from May to Sept. Rest assured that I will be sharing your kind words and comments with the whole of the team and they will be just as thrilled to learn that you had such a great experience with us. Dear Stepehn C, Thank you for sharing your great memories after your stay at the Mercer Hotel Sevilla. We can not say enough about the caring staff at the Hotel Mercer. But (and they didn't tell us this even on arrival) it is closed. Amazing hotel, looks like a palace! Dear Sherry W, Thank you for taking time and share your experience and comments with us. Warm Regards, Jaime Maestre Rooms Division Manager. The location is excellent, 5/10 minute walk from all the main attractions. Kindest regards. I will personally share your kind words with the whole team. It's situated in a perfect location for walking to all the points of interest too! Dear 641nadavb, Thank you for sharing this fantastic review as per your stay at the Mercer Hotel Sevilla. Yes, it offers wheelchair access. Claim your listing for free to respond to reviews, update your profile and much more. Dear Mr. kyle115, We are delighted to hear how much you enjoy your experience while staying with us. As a first time visitor to Sevilla, I enjoyed the fact that I was within a 15 minute walk form just about every 'hood (particularly the waterfront and Triana). The property is a fully renovated palace and has only 11 rooms, and as such the staff knows you by name and caters to your every whim. The staff, particularly Sergio the Manager, goes out of their way to make sure everyone is well taken care of. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This hotel has been beautifully restored from a former private residence and has retained many original features. We hope to be able to welome you back in a near future. Kind Regards, Jaime Maestre Rooms Division Manager, Hotels near Enforex Spanish School Sevilla. My only regret is that we did not have time to spend another week in this lovely place. Small mistakes (bathroom bin not emptied and bath mat / towels not replaced) are forgivable at 200 per night but at 500 per night you expect housekeeping to get the basics right. The roof terrace is perfect for a rest in the afternoon sun or cocktails - there is also a small pool. Charming roof terrace with Pool. It is a pleasure for all of us to go beyond the expectations to make your stay memorable and one of the bests during your vacations. Although we took all the appropriate actions to fulfill your requests immediately, we are sorry to still read that you base your overall stay on the restaurant closure. Are there opportunities to exercise at Mercer Hotel Sevilla? It is always a pleasure to receive positive feedback of our staff. We are elade of receiving the highest rating possible coming from an experience architect as you mentioned. It really was a special experience and we hope to visit there again soon. Thank you so much for providing such a great place to say in one of the best cities in the world and this is our best trip so far after being been to quite a few different European and international cities. Set in the Arenal District, the historic center of the city. Combined with the differing stories about the restaurant it adds up to something that falls short of a 5* experience. Yes, guests have access to a pool during their stay. OK, so why only 3 stars? Thank you for your inspiring words and it will be our pleasure to welcome you back. Lock in the lowest price from these sites, A wonderful stay in the most beautiful hotel. The bathroom was amazing! The hotel is centrally located, with a quick walk to the river or to the cathedral. We hope to be your base in Seville for your future travels. small; an outdoor oasis of light and fresh air - read on for more on this. Foto: Mercer Sevilla Foto: Mercer Sevilla. What are some restaurants close to Mercer Hotel Sevilla? A wonderful visit. Thank you again! Top room amenities include a minibar, air conditioning, and a flat screen TV. Claim your listing for free to respond to reviews, update your profile and much more. We are honoured to have such lovely comments about the location and the ambience. but most important the level of service received. There is valle with additional cost. Yes, it is 0.7 miles away from the center of Seville. Well they have no restaurant. Central location, tasteful breakfast, comfortable beds, large rooms, great air conditioning, rooftop pool, attention to detail and the most incredible staffespecially Mirna who was super responsive to email prior to arriving and super helpful in providing dinner/tour recommendations. The rooms are very comfortable and clean. Again thank you for highlighting the many reasons for our guests to comeback. On the hotel rooftop you will find the wonderful Mercer terrace, with pool, solarium Pool Bar service: An oasis of peace in the historic center of Seville. We asked about room service - and again there were varying replies - from "sorry not available" to "we can get anything you want cooked by our sister hotel down the road". This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We couldnt ask for better experience in town! Dear Stepehn C, Thank you for sharing your great memories after your stay at the Mercer Hotel Sevilla. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide. Wow! Wow! There are more places to choose from in the, Lock in the lowest price from these sites. En el Mercer Hotel Barcelona buscamos incorporar un Portero/Doorman para el mes de agosto. And while far from cheap, the value equation is excellent. Our welcome was great; top-drawer in fact and throughout our 5 day, 4 night stay I can't find a member of staff who didn't try hard to make us welcome and comfortable. Fabulous building, luxurious rooms, great staff. Kindest regards. All the staff are welcoming, friendly and very happy to share their knowledge of this beautiful city. Own or manage this property? Fantastic decoration and interior design. Being able to welcome you back is an honor for us meaning that all our efforts are being taken into consideration. Tripadvisor performs checks on reviews. I can't endorse it enough. It is an honor for us to overexceed our guests expectations, Rest assured that I will be sharing your kind words and comments with the whole of the team and they will be just as thrilled to learn that you had such a great experience with us. Everything from the moment we arrived to the moment we left was perfect. I am delighted to hear that you enjoyed our convenient location, rooms and specially the service of our staff. The rooftop pool to relax around in late afternoons was a real highlight. Room types may vary. We got an upgrade to a junior suite which was lovely. Kindest regards. We recommend calling ahead to confirm details. Our sense is that they've been hit by the pandemic and are struggling to regain their mojo. We would definitely recommend a pampering stay at the Mercer Hotel to anyone visiting Sevilla! As you previously mentioned our location offers the possibility of enjoying the highlights of Seville in less than 15 minutes walking distance. The design is gorgeous, and our room was huge, beautiful, and comfortable. Are there opportunities to exercise at Mercer Hotel Sevilla? Has a terrace with a pool. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide. Thank you for sharing those special moments lived in our hotel and we definitely look forward to welcome you back as well! Service couldnt be better, very helpful and always attentive. We are glad to hear that the breakfast started your day on a positive note followed by a lovely cocktail in the evening. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Yes, dry cleaning and laundry service are offered to guests. Kindest regards. One of the best hotels we've ever stayed in. I didn't like this alternative so I decided to cancel my reservation and find a different last minute hotel under very stressful circumstances. Sergio, Gonzalo, Paula, Sebastin, the entire front desk, housekeeping, kitchen . Given the small number of rooms, the personal attention to each guest is high. Tripadvisor performs checks on reviews. I hope to be able to welcome you back in near future. We would like to be able to welcome you back in a near future. This hotel did not disappoint! The building has been stunningly and sympathetically restored with attention to detail second to none. Top room amenities include a minibar, air conditioning, and a flat screen TV. A small quiet ambient boutique. 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